Shipping & Returns

Shipping & Returns

 

Returns All returns must be returned within 30 days of the invoice date. Refunds require authorization before finalizing the order and you can charge up to 20% of the replenishment fees and you will only be granted store credit with a one-year expiration date. Returns must be unused and with original labels for 328 Huguenot St New Rochelle NY 10801 For any questions regarding returns please call

 

 

To cancel an order

 

To cancel orders made with thelittleranchny.com, contact us by email at sales@thelittleranchny.com Cancellation requests must be made the same day of the order. Cancellations require authorization before finalizing the order and can be charged up to 20% of the value of the goods canceled by the management. Confirmed cancellations will be reflected in the "Order Status" section of "state" after they have been approved.

 

Return Policy

 

Returns are accepted only with our authorization. Send us an email to sales@thelittleranchny.com first. These are only accepted within 30 days after receipt of the products. All return shipping costs are paid by the buyer. Once our return department receives the merchandise, we will give you a valid store credit for up to one year. Anyone who refuses to receive or unclaimed orders, can not deliver or return the products due to a customer error, is subject to the 20% replacement rate, plus all transportation costs. No change or special refund and items in liquidation.

 

Shipping Time

 

Processing for national orders is 3 to 5 business days. After that, the delivery time within the USA. Each order will include a tracking number to track your order at any time by email. We are not responsible for any delivery of shipment that may be affected by natural events.

 

Credit card users

 

You must make sure to give us your shipping address if it is different from the billing address of your credit card.